The introduction of strict social distancing requirements and limitations on group-based activities has had a substantial impact on how we are currently operating our services. This update summarises how we are responding, and how we are asking our customers to support this response.
Our number one priority is to safeguard our vulnerable clients and their support staff, whether they are an living with a disability or a resident in one of our Supported Independent Living group homes.
We've already activated a number of additional controls including:
We will continue to base our decisions on the latest advice from the relevant health authorities with your health and wellbeing front of mind.
All services are up and running. We are currently exploring new ways to provide services and we will continue to stay in touch with you about different ways you can access support from us.
We want to continue to provide services to you, but in order to do so you need to help keep our staff safe.
Here are a few ways you can assist us:
If you are feeling unwell and think you have symptoms of COVID-19, you should seek medical attention. The virus affects people in varying degrees. Symptoms can range from mild flu-like symptoms (such as fever, coughing, sore throat, fatigue and shortness of breath) to pneumonia. You should also consider cancelling any non-essential services if you are not feeling well.
Call your GP, or the Coronavirus Health Information Line 24 hours a day, 7 days a week on
1800 020 080.
Given the substantial interest in the media about COVID-19 and the amount of information circulating, we suggest sticking to these reputable information sources:
For more information on COVID-19 please click the button below to go to the Australian Government Health Department website.